I'm an existing Precision Pneumatics customer. Are my account facilities available for online orders?

Yes! Companies who hold an existing Trade Account with Precision Pneumatics, can use this facility to order online. Your standard discounts and account terms will apply automatically.

To use your Trade Account within our online store, simply login. If you don't know your business log in details, either call us on 0151 546 6689 or email sales@precisionpneumatics.co.uk and we will do the rest. 

I'm a new customer. Do I need to open an account in order to buy items from this site?

Not at all. You can shop as a "guest" and pay using a debit card, credit card or PayPal. You will still benefit from our fantastic range of products and superb service. 

I've shopped online as a Guest. Can I open an account?

If you would like to open a Trade Account with us, please contact us by email to request an application form. We will then set the account up in accordance with our standard Terms of Business and provide you with all the information you need to operate your account.

I have a question or query about my order. What can I do?

You can use our online form to Contact Us, send us an email or give us a call on 0151 546 6689.

We'll always be happy to help!

What is your returns policy?

We regret that, for logistical reasons, we can only accept returned items where the value of goods being returned is at least £100.00. Any returns accepted by Precision Pneumatics may be subject to handling and / or carriage charges.

Exclusions apply; for example, an item that has been specifically configured for a customer cannot be returned under any circumstances.

In the first instance, if you feel that you may need to return items ordered from us, we ask that you get in touch, either via email or by calling 0151 546 6689 so that we can help you. 
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